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Laptop with XP Home Cannot Login

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  #1 (permalink)  
10-01-2009, 03:36 PM
Brian Beckers
Default Laptop with XP Home Cannot Login

I'm trying to get a problem with a laptop fixed. Here is the problem:

Laptop boots to Welcome screen.
Click the username, get the logging in message, screen blinks, says loggging
out, then back to Welcome screen.

This happens on ALL user accounts.
This happens in Safe Mode too.

System: Compaq Presario 2200, XP Home, Intel Celeron M processor.

Can anyone help me out on this?


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  #2 (permalink)  
10-01-2009, 03:36 PM
Ron Badour
Default

Will it start in last known good configuration? If so, run a scan with up
to date anti virus and malware programs. Anti-Malware 1.34, which is a
great, free program, can be downloaded from here:

http://www.download.com/Malwarebytes...dlPid=10997763


Regards

Ron Badour
MS MVP
Windows Desktop Experience


Originally Posted by Beckers
I'm trying to get a problem with a laptop fixed. Here is the problem:

Laptop boots to Welcome screen.
Click the username, get the logging in message, screen blinks, says
loggging
out, then back to Welcome screen.

This happens on ALL user accounts.
This happens in Safe Mode too.

System: Compaq Presario 2200, XP Home, Intel Celeron M processor.

Can anyone help me out on this?
Reply With Quote
  #3 (permalink)  
10-01-2009, 03:36 PM
Brian Beckers
Default

Thanks Ron,
No, I just tried your suggestion, and it will NOT start in LKGC.
It goes to "Loading your personal settings..." right back to "Logging off..."

Any other suggestions?


Originally Posted by Ron Badour
Will it start in last known good configuration? If so, run a scan with up
to date anti virus and malware programs. Anti-Malware 1.34, which is a
great, free program, can be downloaded from here:
http://www.download.com/Malwarebytes...dlPid=10997763
Regards
Ron Badour
MS MVP
Windows Desktop Experience

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  #4 (permalink)  
10-01-2009, 03:36 PM
Pegasus [MVP]
Default

I'm trying to get a problem with a laptop fixed. Here is the problem:

Laptop boots to Welcome screen.
Click the username, get the logging in message, screen blinks, says
loggging
out, then back to Welcome screen.

This happens on ALL user accounts.
This happens in Safe Mode too.

System: Compaq Presario 2200, XP Home, Intel Celeron M processor.

Can anyone help me out on this?
A manual System Restore will probably fix the problem:
http://support.microsoft.com/kb/307545
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  #5 (permalink)  
10-01-2009, 03:36 PM
Ron Badour
Default

I would try Pegasus' suggestion first. I have worked on PCs that gave
similar symptoms and in many cases, malware was the culprit. Often the PC
would not boot so I slaved the infected drive in my old PC and used the
software on it to clean the infected drive.
Regards

Ron Badour
MS MVP
Windows Desktop Experience


Originally Posted by Beckers
Thanks Ron,
No, I just tried your suggestion, and it will NOT start in LKGC.
It goes to "Loading your personal settings..." right back to "Logging
off..."

Any other suggestions?



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  #6 (permalink)  
10-01-2009, 03:36 PM
David H. Lipman
Default

Try the userinit fix from here http://www.ms-mvp.org/ this file works for
SP2 and SP3 only. READ the enclosed instructions. If you have SP1 do not use
this file. Your issue is caused by a malware infestation. Once fixed you
will need to use the Remove-it software, it will remove that malware from
your system. Choose yes for all options when prompted. Download it here
http://www.ms-mvp.org/

Dave
http://www.claymanla.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/5905.asp


Originally Posted by Beckers
Thanks Ron,
No, I just tried your suggestion, and it will NOT start in LKGC.
It goes to "Loading your personal settings..." right back to "Logging
off..."

Any other suggestions?



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  #7 (permalink)  
10-01-2009, 03:36 PM
Leythos
Default

In article <JRfAl.177774$,
DLlpman~nospam~@Verizon.Net says...
[snipped impersonation]

Do not follow any directions from an unethical hack that would
impersonate other members of this community.

- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
(remove 999 for proper email address)
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  #8 (permalink)  
10-01-2009, 03:37 PM
Alister
Default

I'm trying to get a problem with a laptop fixed. Here is the problem:
Laptop boots to Welcome screen.
Click the username, get the logging in message, screen blinks, says loggging
out, then back to Welcome screen.
This happens on ALL user accounts.
This happens in Safe Mode too.
System: Compaq Presario 2200, XP Home, Intel Celeron M processor.
Can anyone help me out on this?
Hi,

This is caused by a registry error: sometimes as a result of a malware
infection, sometimes just 'cos windows felt like it. See:

http://www.paulscomputerservice.net/...autoLogoff.php

Alister
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  #9 (permalink)  
10-01-2009, 03:37 PM
Tom Brown
Default

The link to the article you reference does not work. Who are you accusing
of being an imposter? Are you saying the link to http://www.ms-mvp.org/
with the pretty girl's photo is bogus? What a letdown!

Who is Butts?

Tom


Originally Posted by Leythos
In article <JRfAl.177774$,
DLlpman~nospam~@Verizon.Net says...
[snipped impersonation]

Do not follow any directions from an unethical hack that would
impersonate other members of this community.

- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
(remove 999 for proper email address)
Reply With Quote
  #10 (permalink)  
10-01-2009, 03:37 PM
Unknown
Default

Girl????? Look again.
Originally Posted by Brown
The link to the article you reference does not work. Who are you accusing
of being an imposter? Are you saying the link to http://www.ms-mvp.org/
with the pretty girl's photo is bogus? What a letdown!

Who is Butts?

Tom



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accounts , boots , compaq , desktop , free , intel , laptop , login , malware , windows xp

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