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hupigon trojan virus, windows police, no start menu, no explorer
Submitted in Windows XP within the Operating System category.
access , accounts , administrator , desktop , exe , explorer , files , malware , windows , windows xp 
hupigon trojan virus, windows police, no start menu, no explorer A co-worker brought me her computer to fix. She is having an issue that,
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a message
about purchasing the Windows Police virus software, which I believe is
bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar. I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted the
computer in safe mode under the administrator. I started the mbam program in
full scan. It ran for 30 seconds and closed. When I attempted to restart
it, I get the message "Windows cannot access the specified device, path, or
file. You may not have the appropriate permissions to access the item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a message
about purchasing the Windows Police virus software, which I believe is
bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar. I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted the
computer in safe mode under the administrator. I started the mbam program in
full scan. It ran for 30 seconds and closed. When I attempted to restart
it, I get the message "Windows cannot access the specified device, path, or
file. You may not have the appropriate permissions to access the item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
I'd format and reinstall XP if I were you.
Ǝиçεl
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Ǝиçεl
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“Originally Posted by ZapTheSheepA co-worker brought me her computer to fix. She is having an issue that,
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a message
about purchasing the Windows Police virus software, which I believe is
bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar. I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted the
computer in safe mode under the administrator. I started the mbam program in
full scan. It ran for 30 seconds and closed. When I attempted to restart
it, I get the message "Windows cannot access the specified device, path, or
file. You may not have the appropriate permissions to access the item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
“ A co-worker brought me her computer to fix. She is having an issue that,
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a
message
about purchasing the Windows Police virus software, which I believe is
bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that
would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar.
I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted
the
computer in safe mode under the administrator. I started the mbam program
in
full scan. It ran for 30 seconds and closed. When I attempted to restart
it, I get the message "Windows cannot access the specified device, path,
or
file. You may not have the appropriate permissions to access the item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
http://www.ubcd4win.com/
“ A co-worker brought me her computer to fix. She is having an issue that,
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a message
about purchasing the Windows Police virus software, which I believe is
bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar. I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted the
computer in safe mode under the administrator. I started the mbam program in
full scan. It ran for 30 seconds and closed. When I attempted to restart
it, I get the message "Windows cannot access the specified device, path, or
file. You may not have the appropriate permissions to access the item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
(using a working machine) and test the infected machine with it.
BitDefender also has a Rootkit checker on the Linux Desktop; run it if
you think that's the problem:
http://www.techmixer.com/free-bootab...download-list/
Download the executable rather than the .iso image, if one is
available.. it prompts you to insert a CD and burns the file, no problem.
Then run these:
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
SuperAntispyware
http://www.superantispyware.com/supe...freevspro.html
Joe =o)
Backup any personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!
cf. http://michaelstevenstech.com/cleanxpinstall.html#steps
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/micro...5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/micro...66ae41add7dd2b
Also see:
Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx
Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx
Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!
cf. http://michaelstevenstech.com/cleanxpinstall.html#steps
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/micro...5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/micro...66ae41add7dd2b
Also see:
Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx
Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx
Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
“Originally Posted by ZapTheSheepA co-worker brought me her computer to fix. She is having an issue that,
whenever any of the user accounts are logged into, they only get their
wallpaper but not start button or task bar. They were also getting a
message about purchasing the Windows Police virus software, which I
believe
is bogus/malware.
The system is an old Dell Dimension 2400 desktop, running XP Home.
I tried going into the task manager and typing "explorer.exe" but that
would
only bring the process up in the list for a few seconds and then close.
Next I ran AVG with a full system scan. It found the hupigon trojan. It
supposedly removed the infected files.
I restarted the system and still not getting the start menu or task bar.
I
tried to go to a restore point. When I get to the final step of clicking
"Next" to run the process, nothing happens. So, I am unable to restore to
the one previous point that is saved in the calendar. Also, I cannot move
the calendar beyond September of this year, even though Windows has been
installed on this machine for several years.
I downloaded the anti-virus from malwarebytes.org, updated it, restarted
the
computer in safe mode under the administrator. I started the mbam program
in full scan. It ran for 30 seconds and closed. When I attempted to
restart it, I get the message "Windows cannot access the specified device,
path, or file. You may not have the appropriate permissions to access the
item."
I have tried the PaulsXP script and kelly's scripts.
Any suggestions or do I need to just re-install windows?
| Tags |
| access , accounts , administrator , desktop , exe , explorer , files , malware , windows , windows xp |
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