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windows vista ultimate blue screen problem?

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  #1 (permalink)  
10-07-2009, 09:43 AM
Eddie Walker
Default windows vista ultimate blue screen problem?

the past three days when i first start up my laptop
im getting a bluescren and it reboots.

i havent made any changes to the computers.

the one time i click check online for solution it mentioned something about
usb driver.
here is the info from the problem detail:

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: BFEF0336
BCP2: 00000002
BCP3: 00000000
BCP4: 8C72F0AF
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1



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  #2 (permalink)  
10-07-2009, 09:43 AM
Rick Rogers
Default

Hi,

BCCode 0xD1 is usually a driver error, but we need to know which file is
faulting out. Go to the Control Panel/System applet and get to the advanced
settings. Under Startup and Recovery Settings, set the system failure to
create a small memory dump. Apply/ok your way out. Next time it blue
screens, once you get the system going, get the minidump file from
C:\Windows\Minidumps and forward it to me via email. Send to
rick_at_mvps_dot_org and use a subject line of 'per req' to get through
filters (if you don't use the correct subject line, I'll never see it).

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Originally Posted by Walker
the past three days when i first start up my laptop
im getting a bluescren and it reboots.

i havent made any changes to the computers.

the one time i click check online for solution it mentioned something
about usb driver.
here is the info from the problem detail:

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: BFEF0336
BCP2: 00000002
BCP3: 00000000
BCP4: 8C72F0AF
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
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  #3 (permalink)  
10-07-2009, 10:10 AM
lovedn
Default

Hi Rick Rogers!
I have same problem. Can you help me?
But i dont know exactly your email. rick_at_mvps_dot_org@???????
Thanks


lovedn
Posted via http://www.vistaheads.com
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  #4 (permalink)  
10-07-2009, 10:10 AM
Rick Rogers
Default

rick @ mvps . org

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Originally Posted by lovedn
Hi Rick Rogers!
I have same problem. Can you help me?
But i dont know exactly your email. rick_at_mvps_dot_org@???????
Thanks


lovedn
Posted via http://www.vistaheads.com
Reply With Quote
  #5 (permalink)  
10-07-2009, 10:10 AM
lovedn
Default

Thanks Rick Rogers for reply.
I've sent you an email. Please help me to resolve that problem!
Thanks so much!
Waiting for your answer...

lovedn


lovedn
Posted via http://www.vistaheads.com
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