Crashing and failure to boot

“ Hello!
Firstly, let me just apologise in advance and say that I'm a total
newbie. I've looked around the net to try and find a way out of my
problem, but I don't understand most of the solutions! I don't use my
laptop for much beyond regular typing, so the hard drive isn't under
stress, and as far as I know it doesn't have any viruses - I run checks
at least once a week, as well as CCleaner.
But recently, my laptop has been crashing a lot. It usually happens
when I leave it on Sleep - I'll come back in half an hour and find the
lapotop has shut down. When I restart it says that "Windows has
recovered from an unexpected shut down". All the Problem Reports are
the same, they look like this:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 2057
Files that help describe the problem (some files may no longer be
available)
Mini032309-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000005
BCP4: 87C15000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
At the same time, there's another problem, which is becoming
increasingly common. Sometimes when I restart the computer, it fails to
boot. It reaches the screen with the loading bar, and then stays there
permanently, before the Windows logo appears. I've left it for over an
hour at times, but nothing happens – my only solution is to hold down
the button and manually restart it. However, it's temperamental:
sometimes it freezes like that, sometimes it starts with no problem,
sometimes I have to manually restart several times, sometimes once does
the trick. Today it refused to boot normally no matter how many times I
tried, however it DID work in Safe Mode - which gave me a chance to back
up all my files!
Any advice for what could be causing the problem would be appreciated,
I'm really stuck!
Thank you,
Grace

“

Originally Posted by grace123

Hello!

Firstly, let me just apologise in advance and say that I'm a total
newbie. I've looked around the net to try and find a way out of my
problem, but I don't understand most of the solutions! I don't use my
laptop for much beyond regular typing, so the hard drive isn't under
stress, and as far as I know it doesn't have any viruses - I run checks
at least once a week, as well as CCleaner.

But recently, my laptop has been crashing a lot. It usually happens
when I leave it on Sleep - I'll come back in half an hour and find the
lapotop has shut down. When I restart it says that "Windows has
recovered from an unexpected shut down". All the Problem Reports are
the same, they look like this:


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 2057

Files that help describe the problem (some files may no longer be
available)
Mini032309-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000005
BCP4: 87C15000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1


At the same time, there's another problem, which is becoming
increasingly common. Sometimes when I restart the computer, it fails to
boot. It reaches the screen with the loading bar, and then stays there
permanently, before the Windows logo appears. I've left it for over an
hour at times, but nothing happens - my only solution is to hold down
the button and manually restart it. However, it's temperamental:
sometimes it freezes like that, sometimes it starts with no problem,
sometimes I have to manually restart several times, sometimes once does
the trick. Today it refused to boot normally no matter how many times I
tried, however it DID work in Safe Mode - which gave me a chance to back
up all my files!

Any advice for what could be causing the problem would be appreciated,
I'm really stuck!

Thank you,

Grace


grace123
grace123's Profile: http://forums.techarena.in/members/84859.htm
View this thread: http://forums.techarena.in/vista-help/1147024.htm

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“

Originally Posted by grace123

Hello!

Firstly, let me just apologise in advance and say that I'm a total
newbie. I've looked around the net to try and find a way out of my
problem, but I don't understand most of the solutions! I don't use my
laptop for much beyond regular typing, so the hard drive isn't under
stress, and as far as I know it doesn't have any viruses - I run checks
at least once a week, as well as CCleaner.

But recently, my laptop has been crashing a lot. It usually happens
when I leave it on Sleep - I'll come back in half an hour and find the
lapotop has shut down. When I restart it says that "Windows has
recovered from an unexpected shut down". All the Problem Reports are
the same, they look like this:


Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 2057

Files that help describe the problem (some files may no longer be
available)
Mini032309-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000005
BCP4: 87C15000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1


At the same time, there's another problem, which is becoming
increasingly common. Sometimes when I restart the computer, it fails to
boot. It reaches the screen with the loading bar, and then stays there
permanently, before the Windows logo appears. I've left it for over an
hour at times, but nothing happens – my only solution is to hold down
the button and manually restart it. However, it's temperamental:
sometimes it freezes like that, sometimes it starts with no problem,
sometimes I have to manually restart several times, sometimes once does
the trick. Today it refused to boot normally no matter how many times I
tried, however it DID work in Safe Mode - which gave me a chance to back
up all my files!

Any advice for what could be causing the problem would be appreciated,
I'm really stuck!

Thank you,

Grace


grace123
grace123's Profile: http://forums.techarena.in/members/84859.htm
View this thread: http://forums.techarena.in/vista-help/1147024.htm

http://forums.techarena.in