I did try to uninstall, but now add remove programmes doesn't work as
anything with an exe attached is a problem. I have spent from 0001 - 0445
this morning then 0830-1530 on their help lines chatting about various ways
to sort it, I get the impression they want to give up, but it's definately
their software that caused this its happened on two computers both running on
XP It worked fine on my vista, I'm gettig tired and desperate!

Thanks for your reply